General Facts

Nuance Audio™ App

Download, compatibility and system updates

Download, Compatibility & System Updates

Pairing

Account settings

Account Settings

Hearing configurations

Hearing Configuration

Data and privacy

Data & Privacy

Nuance Audio App & Digital Features

Hearing Loss Basics

Nuance Audio™ Glasses

Purchasing

After Sales Support

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<div><p>Get answers to some of our most commonly asked questions. If you don’t find what you're looking for here, reach out to our customer support team for assistance.</p></div>

Nuance Audio FAQs

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<div><p>The Nuance Audio™ App, downloadable for free from IOS Apple App Store and Google Play Store, is intended to specifically enable the air-conduction hearing aid by activating, personalising, and controlling the settings within the hearing aid. The App is to be used only in conjunction with the Nuance Audio™ Glasses and is intended only for use by individuals 18 years old and older.<br/><br/>Note: The Nuance Audio™ App is designed for smartphones only. Use on tablets is not supported and may cause display or functionality issues.</p></div>

What's the Nuance Audio™ App?

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<div><p>Yes, but the Nuance Audio™ App is mandatory for personalised calibration and firmware updates. It'll help you access the advanced functionalities of your glasses.</p></div>

Can I use Nuance Audio™ Glasses without the Nuance Audio™ App?

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<div><p>You would lose the following settings and functionalities if you used Nuance Audio™ Glasses without its companion Nuance Audio™ App:<br/><br/>• Personalised calibration<br/>• Own voice recognition<br/>• Background noise controls<br/>• Synced remote control support<br/>• Presets to adjust according to environments<br/>• Noise tracking<br/>• All advanced features</p></div>

What happens if I don't get the Nuance Audio™ App?

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<div><p>No. The Nuance Audio™ App is designed with a user-friendly and accessible interface that requires no technical expertise. Basic tasks, such as adjusting volumes or selecting predefined modes are designed to be straightforward.</p></div>

Do I need to be tech-savvy to be able to use the Nuance Audio™ App?

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<div><p>While your Nuance Audio™ Glasses can be used as a standalone device, for the best experience and access to all features, it is recommended to have your mobile device with you.</p></div>

Do I always need to have my smartphone with me while using the Nuance Audio™ Glasses?

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Discover the main features of the Nuance Audio App to enhance your auditory experience.

Nuance Audio App | Nuance Audio Australia

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