General Facts

Nuance Audio™ App

Download, compatibility and system updates

App Download & Compatibility

Pairing

Account settings

Account Settings

Hearing configurations

App Setup

Data and privacy

Data & Privacy

Nuance Audio App & Digital Features

Nuance Audio App

Hearing Loss Basics

Nuance Audio™ Plus

Bluetooth calls

Purchasing

After Sales Support

FAQ-plus

<div><p>Browse our dedicated guides to help you navigate and solve common issues. If you need more help, contact our support.</p></div>

Nuance Audio Plus FAQs

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<div><p>The Nuance Audio™ App, available for free on the Apple App Store and Google Play Store, is designed to activate, personalize, and control the hearing aid features of Nuance Audio™ Plus.</p><p>The App can only be used with Nuance Audio™ Plus and is intended for individuals 18 years of age or older.</p></div>

What's the Nuance Audio™ App?

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<div><p>Yes, when you purchase your Glasses, the store associate will create an account for you to activate your Glasses. Once the Glasses are activated succesfully, they can be used without the support of the mobile App. In that case, you will need to purchase the Remote Plus to setup and control your Glasses. Glasses firmware upgrades will be available only in the stores if you are not using the mobile App.</p></div>

Can I use Nuance Audio™ Plus without the Nuance Audio™ App?

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<div><p>You would lose the following settings and functionalities if you use Nuance Audio™ Plus without its companion Nuance Audio™ App:</p><p>• Background noise control</p><p>• Noise tracking presentation</p><p>• Glasses battery level presentation during use</p><p>• All advanced features and personalizations</p><p><br/></p><p>Note: Personalized calibration, language selection and preset selection is possible using Remote Control Plus</p></div>

What happens if I don't get the Nuance Audio™ App? 

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<div><p>No. The Nuance Audio™ App is designed with a user-friendly and accessible interface that requires no technical expertise. Basic tasks, such as adjusting volumes or selecting predefined modes are designed to be straightforward.</p></div>

Do I need to be tech-savvy to be able to use the Nuance Audio™ App?

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<div><p>While your Nuance Audio™ Plus can be used as a standalone device, for the best experience and access to all features, it is recommended to have your mobile device with you.</p></div>

Do I always need to have my smartphone with me while using the Nuance Audio™ Plus?

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Discover the main features of the Nuance Audio App to enhance your auditory experience.

Nuance Audio App | Nuance Audio

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