General Facts

Nuance Audio™ App

Download, compatibility and system updates

App Download & Compatibility

Pairing

Account settings

Account Settings

Hearing configurations

App Setup

Data and privacy

Data & Privacy

Nuance Audio App & Digital Features

Nuance Audio App

Hearing Loss Basics

Nuance Audio™ Plus

Bluetooth calls

Purchasing

After Sales Support

FAQ-plus

<div><p>Browse our dedicated guides to help you navigate and solve common issues. If you need more help, contact our support.</p></div>

Nuance Audio Plus FAQs

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<div><p>For a full list of the data colleced, please review the Privacy Policy in detail. In summary, we collect:<br/>• User profile (name, last name, email, password, date of birth, gender, legal conditions opt-in/opt-out)<br/>• Device profile (device model name, firmware version, serial number)<br/><br/><br/>• Personal data (such as mobile number)<br/>• Usage data (events used to track actions within Nuance Audio™ Glasses such as Glasses turned on/off, volume level, active preset, etc.)<br/>• Debug data (events collected to troubleshoot possible customer issues with the product such as personalized calibration info)<br/>• Accessory data (environment noise)</p><p>• More, as outlined in the Privacy Policy.</p></div>

What data does the Nuance Audio™ App collect?

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<div><p>The App will prompt you with a specific request before collecting personal data. You will have the option to decide whether to accept the data collection. At any time, you can change these settings by clicking on the right bottom icon of the home page ("Menu"), then selecting "My Account".</p></div>

How can I change my data and communication preferences with Nuance Audio™ Plus?

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Explore how Nuance Audio protects your data and ensures your privacy with advanced security measures.

Data and Privacy | Nuance Audio

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