Connectivity issues

Connectivity Issues

Interference issues

Interference Issues

Pairing errors

Pairing Errors

Pairing and Connectivity

Pairing & Connectivity

Battery & Charging

Firmware

General Troubleshooting Steps

Sound

TroubleshootingPlus

<div><p>Browse our dedicated guides to help you navigate and solve common issues. If you need more help, contact our support.</p></div>

Nuance Audio Plus Troubleshooting

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<div><p>This issue occurs when an iPhone comes near an active NFC device, causing the Apple Pay App to open automatically. You can address this in two ways:<br/><br/><strong>•  Close the App</strong><br/>If Apple Pay opens, simply close the App.<br/><br/><strong>• Prevent Future Occurrences</strong><br/>To avoid this happening again, you can:<br/>a. Keep Apple Pay devices away from active Charging Pads.<br/>b. Disable the Apple Pay App on your device.</p></div>

My Apple Pay launches when my iPhone is placed near the Charging Pad. ​ What should I do?

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