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Troubleshooting

App

App connectivity and download issuesApp functionality issuesRegistration & account management

Battery & Charging

Glasses charging issuesRemote control charging issues

Firmware

Firmware and system update issues

General Troubleshooting Steps

Generic actions on your phoneGeneric power issuesGeneric unexpected behavior of the glasses

Pairing and Connectivity

Connectivity issuesInterference issuesPairing errors

Sound

General amplification issuesSound issues

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