Where to purchase

Where To Purchase

Packaging and services

Packaging And Services

Payment methods

Payment

Purchasing

Hearing Loss Basics

Nuance Audio™ Glasses

Nuance Audio™ App & Digital Features

After Sales Support

Others

FAQ new

<div><p>Get answers to some of our most commonly asked questions. If you don’t find what you're looking for here, reach out to our customer support team for assistance. </p></div>

Nuance Audio FAQs

header_left_side_navigation

text-left

<div><p>• 1x Nuance Audio™ Glasses<br/>• 1x Glasses Case<br/>• 1x Charging Pad, with cable included<br/>• 1x Cleaning Cloth<br/><br/>By default, Nuance Audio™ Glasses comes with plano Transitions® Gen-S lenses, but any lens with optical power can optionally be mounted, according to your prescription and taste.</p></div>

What is included in the packaging?

main_placement_1

<div>
 <p>• Two-years warranty coverage for both the Nuance Audio™ Glasses, the Charging Pad and the Remote Control.<br>• <a href="/en-gb/c/support" aria-label="Nuance Audio Glasses's sales support">Nuance Audio Glasses's sales support</a></p>
</div>

What services are included in the purchase?

main_placement_2

<div>
 <p>Typically, Nuance authorized distributors offer insurance services, with coverage against accidental damages and/or warranty extensions against manufacturing defects. Please see the details with your preferred Nuance dealers [<a href="/en-gb/store-locator" aria-label="store locator">store locator</a>]</p>
</div>

Are additional services available at an additional cost?

main_placement_3

OUR QUALITY PROMISE

RESPONSIBLE SHIPPING

Responsible
shipping

RETURN FREE

Return free 
for 30 days

FIND ANSWERS

Find answers
and help

footer_before_footer

Get all the details about the packaging and the extra services available when you purchase Nuance Audio products.