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<div><p>Get answers to some of our most commonly asked questions. If you don’t find what you're looking for here, reach out to our customer support team for assistance. </p></div>

Nuance Audio FAQs

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<div><p>The Nuance Audio™ App, downloadable for free from IOS Apple App Store and Google Play Store, is intended to specifically enable the air-conduction hearing aid by activating, personalizing, and controlling the settings within the hearing aid. The App is to be used only in conjunction with the Nuance Audio™ Glasses and is intended only for use by individuals 18 years old and older.<br/><br/>Note: The Nuance Audio™ App is designed for smartphones only. Use on tablets is not supported and may cause display or functionality issues.</p></div>

What's the Nuance Audio App?

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<div><p>Yes, but the Nuance Audio App is mandatory for personalized calibration and firmware updates. It'll help you access the advanced functionalities of your glasses.</p></div>

Can I use Nuance Audio Glasses without the Nuance Audio App?

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<div><p>You would lose the following settings and functionalities if you used Nuance Audio Glasses without its companion Nuance Audio App:</p><p>• Personalized calibration</p><p>• Own voice recognition</p><p>• Background noise controls</p><p>• Synced remote control support</p><p>• Presets to adjust according to environments</p><p>• Noise tracking</p><p>• All advanced features</p></div>

What happens if I don't get the Nuance Audio App?

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<div><p>No. The Nuance Audio App is designed with a user-friendly and accessible interface that requires no technical expertise. Basic tasks, such as adjusting volumes or selecting predefined modes are designed to be straightforward.</p></div>

Do I need to be tech-savvy to be able to use the Nuance Audio App?

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<div><p>While your Nuance Audio Glasses can be used as a standalone device, for the best experience and access to all features, it is recommended to have your mobile device with you.</p></div>

Do I always need to have my smartphone with me while using the Nuance Audio Glasses?

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