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Nuance for Professional

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Troubleshooting Nuance Audio Plus

Browse our dedicated guides to help you navigate and solve common issues. If you need more help, contact our support.

App

App connectivity & Download Issues App functionality issues Registration & account management

Battery & Charging

Glasses charging issues Remote control charging issues

Firmware

Firmware and system update issues

General Troubleshooting Steps

Generic actions on your phone Generic power issues Generic unexpected behavior of the glasses Phone Calls

Pairing and Connectivity

Connectivity issues Interference issues Pairing errors

Sound

General amplification issues Sound issues

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