*Not available in the United States, pending FDA.

Terms and Conditions





These TOU together with our Privacy Policy, are a legal agreement (“Agreement”) between you ("You", or “you”) and Essilor International SAS, its parents, subsidiaries, affiliates, representatives, officers, and directors (collectively, “Essilor”, “us”, “we”, or “our”), as owner of www.nuanceaudio.com (the “Website”), and govern your use of the Website.

Please read these TOU carefully before using the Website and any online services software or apps (collectively “Services”) provided by Essilor that post a link to this TOU. By using or continuing to use our Services, You agree to be bound by and accept the TOU in effect at the time of such use. Your use of our Services is expressly conditioned upon your agreement to these


The Service and all of its content (“Content”), including all copyrights, patents, trademarks, service marks, trade names and all other intellectual property rights therein (“Intellectual Property”), are owned or controlled by Essilor, our licensors, and certain other third parties. All right, title, and interest in and to the Content and Intellectual Property available via the Service is the property of Essilor, our licensors or certain other third parties, and is protected by French and international copyright, trademark, trade dress, patent and/or other Intellectual Property and unfair competition rights and laws to the fullest extent possible. Essilor owns the copyright in the selection, compilation, assembly, arrangement, and enhancement of the content on the Service. Essilor hereby grants to You a personal, revocable, limited, non-exclusive, and non-transferable license to use the Services solely for your personal use, which does not include activities related to any commercial, entrepreneurial or professional activity, provided that You comply with the terms and conditions of this TOU. Notwithstanding the foregoing, You may not modify, translate, decompile, create derivative work(s) of, copy, distribute, disassemble, broadcast, transmit, publish, remove or alter any proprietary notices or labels, license, sublicense, transfer, sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use the Services in any manner not expressly permitted herein. In addition, this license does not include any use of data mining, robots, or similar data gathering and extraction tools nor any attempt to violate or any violation of the Website’s security or attempt to interfere or any interference with the Website’s ability to work properly.


This TOU provides only a limited license to You to access and use the Services. Accordingly, You expressly acknowledge and agree that Essilor transfers no ownership or Intellectual Property interest or title in and to the Services to You or anyone else. All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, "look and feel," and arrangement of any content contained on or available through the Services, unless otherwise indicated, are owned, controlled, and licensed by Essilor. Nuance, the Nuance logo(s), and all other names, logos, and icons identifying Nuance and its products and services are proprietary trademarks of Essilor and any use of such marks, including, without limitation, as domain names, account identifiers, or as search terms, without express written permission is strictly prohibited. Other product and company names or logos mentioned or displayed on or through the Services may be the trademarks and/or service marks of their respective owners.


a. We try to make sure that all information on the Services, including descriptions of our goods and potentially listed prices, is accurate and correct at all times. However, mistakes do happen. We will try to resolve all errors in information on the Services as soon as reasonably possible.

b. Checking goods over the internet provides a different experience from buying in-store. In particular, please be aware that: (i) the colors of goods as shown on the Services will depend on many factors – including your display settings; (ii) the actual sizes and shapes of the goods may differ from how they appear on your screen; (iii) pictures and images on the Services are for illustration purposes only – for an accurate description of any item and details of what is included with the item, please refer to the corresponding written description.

c. If at any time you have any questions or concerns, please contact us at the information found at 844-844-0919


You agree not to modify, distribute, disclose or create works wholly or partially based on the Services. You cannot (nor allow third parties to) sub-license, rent, sell, distribute, circulate, provide, transform, de-codify, break down, disassemble, reverse engineer, create derivative works of, modify or translate the Services, or in any case reproduce, copy, use or provide the Services, or parts of it, in any other manner except for that expressly permitted herein or permitted by mandatory law. You acknowledge and accept that the acquisition of any content or data through use of the Services is solely your responsibility and that You are solely responsible for any damage to the system or loss of data caused by using the service, even indirectly.


Please review Essilor's Privacy Policy for this Website found at https://e.nuanceaudio.com/assets/responsysimages/content/luxottica/EN_PrivacyPolicy.pdf for a description of Essilor's personally identifiable information (“PII”) collection and use practices. By using the Service and visiting the Website, you also acknowledge, agree and consent to our PI collection and use practices as described in our Privacy Policy.


Our Services may facilitate access to other sites. However, we are not responsible for third parties or their content, advertisement(s), apps or sites (“Third-Party Services”).


As permitted by applicable law, in no event shall essilor be liable for any indirect damages arising out of or in any way connected with the use of the website or with the delay or inability to use the website or services. Notwithstanding the foregoing, total liability of essilor for any reason whatsoever related to use of the website shall not exceed 10 euros.


As permitted by applicable law, by using this Website, You agree to defend, indemnify and hold harmless Essilor and its parent and affiliates, and their directors, employees and agents, against any loss, damage, liability, cost, expense (including legal fees) asserted by any third party and arising from: (i) your use of and access to the Services; (ii) your breach of any of these TOU; and (iii) your infringement of any third party rights, including without limitation any property, privacy or intellectual property rights. This indemnity shall survive the duration of your use of the Services.


You agree that all matters relating your access to or use of the website, including any purchases, will be governed by the laws of France.

Any action relating to use of this website or any transaction must be brought before the courts of Paris, France.