Nuance Audio Glasses

Nuance Audio Accessories

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How do I know the right size for me?

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<div>Find your nearest ATM, Debit or Loyalty card.</div>

Step 01 - Card

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<div>Hold the card steady and align one edge with the center of your nose.</div>

Step 02 - Stand in Front of a mirror

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<div>Depending on where the cards outside edge falls between the corner of your face and eye will determine the best frame size for you.</div>

Step 03 - Check the card position

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<div>AverageIf the card’s edge reaches in line to the edge of the corner of your eye. We suggest you to buy the 54-18</div>

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<div>WideIf the card’s edge lies between the corner and center of your eye. We suggest you to buy the 56-18</div>

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<div>The following accessories can be purchased separately:• Nuance Audio™ Plus - Charging Pad• Nuance Audio™ Plus - Remote• Nuance Audio™ Plus - Charging Case• Charging Case repleacable battery To learn more about Nuance Audio™ Remote Plus, please watch the dedicated video.<a href="https://media.nuanceaudio.com/2026/video/remote_control_onboarding/EN_Nuance_RIALTO_RC_sub.mp4" data-show="new" aria-label="Nuance Audio™ Plus - Remote video">Nuance Audio™ Plus - Remote video</a></div>

Which accessories are included in the packaging?

<div>Yes, Nuance Audio™ Plus accessories, so the Charging Pad, Remote Plus, Charging Case and Charging Case replaceble bettery are also covered by a one-year warranty.</div>

Are Nuance Audio™ Plus accessories also covered by warranty?

<div>The following accessories can be purchased separately:• Charging Pad• Nuance Audio™ Plus - Charging Case• Nuance Audio™ Remote Plus To learn more about Nuance Audio™ Remote Plus, please watch the dedicated video.<a href="https://media.nuanceaudio.com/2026/video/remote_control_onboarding/EN_Nuance_RIALTO_RC_sub.mp4" data-show="new" aria-label="Nuance Audio™ Plus - Remote video">Nuance Audio™ Plus - Remote video</a></div>

Which accessories can be purchased separately?

<div>The Charging Pad is an accessory designed to wirelessly charge your Nuance Audio™ Plus. To ensure proper operation, avoid placing the Charging Pad on metallic surfaces. To use the Charging Pad: 1. Connect the USB-C cable (included in the package) to the Charging Pad2. Connect the other end of the cable to a wall adapter or power source (minimum 5V)3. Fold the Glasses and place them upside down on the Charging Pad as shown below <img data-src="media:///caas/v1/media/46794/data/cb1b29bb912ca009036ba7c3bf2f28e8/ts-batterycharging-glasseschargingissues-d.png" alt="TS_BatteryCharging_GlassesChargingIssues_D"/> The built-in magnets help position the Glasses correctly for optimal charging. Charging Pad LED indications:• Orange: Charging in progress• Green: Glasses fully charged (96% or higher) Battery level indications: When the Glasses stop charging, the LED indicator on the frame displays the battery level for few seconds before turning off automatically:• Green: Battery level above 90%• Orange: Battery level between 21% and 89%• Red: Battery level below 20% Charging Pad information, including the serial number, hardware version, and firmware version, is available in the Nuance Audio App under "My Glasses".</div>

What is the Nuance Audio™ Plus - Charging Pad for?

<div>With Nuance Audio™ Remote Plus, you can: • Switch between Frontal and All-Around Audio Modes* Frontal mode focuses amplification on sounds coming from the front* All-Around mode amplifies sounds and speech from all directions• Adjust the volume level (1–5)• Change the preset (A, B, C, or D)• Set up your Glasses, including language selection and calibration Please note that Nuance Audio™ Remote Plus can be used for most configurations, including volume adjustment, preset changes, answering or ending calls, language selection, and calibration. Firmware updates can only be performed using the Nuance Audio™ App. To learn more about Nuance Audio™ Remote Plus, please watch the dedicated video. <a href="https://media.nuanceaudio.com/2026/video/remote_control_onboarding/EN_Nuance_RIALTO_RC_sub.mp4" data-show="new" aria-label="Nuance Audio™ Plus - Remote video">Nuance Audio™ Plus - Remote video</a></div>

What is the Nuance Audio™ Plus - Remote for?

<div>To pair Nuance Audio™ Remote Plus with your Glasses: • If this is your first time using the Remote Plus, remove the battery tab before proceeding• Turn on the Glasses• Press and hold either the "+" or "−" button on the Glasses until the blue LED starts blinking. The Glasses will remain in pairing mode for 3 minutes• Press and hold the side button on Nuance Audio™ Remote Plus for 8 seconds until the blue LED starts blinking. The remote will remain in pairing mode for 3 minutes.• Hold the Remote Plus close to the Glasses• Pairing is complete when both devices display a solid blue LED and the Glasses play a "Success" audio chime. If you prefer not to use the Nuance Audio™ App to set up and control your Glasses, a store associate can help you create an account and pair your Glasses with Nuance Audio™ Remote Plus. Please note that firmware updates require the Nuance Audio App. If a firmware update is needed, you will be notified and asked to return to the store. To learn more about Nuance Audio™ Remote Plus, please watch the dedicated video. <a href="https://media.nuanceaudio.com/2026/video/remote_control_onboarding/EN_Nuance_RIALTO_RC_sub.mp4" data-show="new" aria-label="Nuance Audio™ Plus - Remote video">Nuance Audio™ Plus - Remote video</a></div>

How do I pair the Remote Control to my Nuance Audio™ Glasses?

<div>Yes. Nuance Audio™ Remote Plus can be paired with up to two pairs of Nuance Audio™ Plus and will automatically control the pair that is being worn. To learn more about Nuance Audio™ Remote Plus, please watch the dedicated video. <a href="https://media.nuanceaudio.com/2026/video/remote_control_onboarding/EN_Nuance_RIALTO_RC_sub.mp4" data-show="new" aria-label="Nuance Audio™ Plus - Remote video">Nuance Audio™ Plus - Remote video</a></div>

Can the same Remote Plus be paired with more than one pair of Nuance Audio™ Plus?

<div>The Nuance Audio™ Plus - Charging Case is used both to wirelessly recharge the Nuance Audio™ Plus and to safely store them while on the go.When fully opened, it functions as a Charging Pad, allowing the Glasses to charge without being stored inside the case. Please note that the Charging Case only works with Nuance Audio™ Plus, it cannot be used to charge Nuance Audio™ Glasses (Gen 1).</div>

What is the Nuance Audio™ Plus - Charging Case used for? 

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<div>Warning: If you are younger than 18, do not use this product. You should go to a doctor, preferably an ear-nose-throat doctor (an ENT), because your condition needs specialised care. OTC Hearing Aid (US) / This Medical Device (EU/UK) is only for users who are age 18 or older. This OTC Hearing Aid (US) / Medical Device (EU/UK) is for adults with signs of mild to moderate hearing loss.  System Requirements: an iPhone with iOS operating system (iOS 16.6.1+) or a mobile phone with Android operating system (Android 12+). Detailed system requirements, software terms of license, terms of service are available at <a href="https://www.nuanceaudio.com" data-show="replace">www.nuanceaudio.com</a> Warranty information inside and available at <a href="https://www.nuanceaudio.com" data-show="replace">www.nuanceaudio.com</a> The Nuance Audio™ Glasses use Bluetooth® technology for exchanging control data to a paired mobile device.  Android® is a registered trademark of Google LLC. iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries.  The trademark iPhone® is used with a license from Apple.  The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Nuance Audio™ is under license.  Nuance Audio™ is a trademark of Essilor International SAS.  FCC compliance statement  This OTC Hearing Aid (US) / Medical Device (EU/UK) and the Nuance Audio™ Charging Pad comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Relevant data for all parameters measured per ANSI S3.22-2014 / CTA-2051:2017 can be found in the IFU.  The Nuance Audio™ Glasses technical specifications include:      • Standard Band Device.      • Frequency Response Bandwidth 200 Hz – 5000 Hz.      • Maximum Output Limit OSPL90 110.5 dB.  Operating conditions: -10°C (14°F) to 45°C (113°F); 101.3kPa to 61.9kPa; humidity between 20% and 60% under (35°C) (95°F) for 1000 hours; maximum altitude of 13.000 ft for 1 hour at 0°C (32°F) and 35°C (95°F).  Transport and Storage conditions: products shall remain functional after recovery from minimum -30°C (–22°F) or maximum 75°C (167°F) storage temperatures; high humidity 90% and temperature 45°C (113°F) for 288 hours; exposure to an altitude of 40,000 ft (18,8kPa) for 12 hours at both -10°C (14°F) and 45°C (113°F). Luxottica Retail UK Ltd. WEEE Registration number : WEE/AU6274VE Battery Registration number: BPRN09090 Luxottica North Europe WEEE Registration number: WEE/AX5026VA Battery Registration number: BPRN09756 Luxottica Group WEEE Registration number : WEE/AU6283XC</div>

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Compact and user-friendly, this handy remote is the perfect companion to make quick adjustments to your hearing glasses. Control your volume, audio modes, and hearing assistance on the go. Compatible with Nuance Audio Plus (Gen 2).

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Charge and adjust your Nuance Audio glasses with ease using the wireless pad and intuitive remote, designed for modern hearing solutions.

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Nuance Audio Plus Remote Control

nuance audio plus remote control

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